All orders are shipped from our logistics partner in Singapore. Orders are processed Monday to Friday, excluding public holidays. Orders placed after 1pm SGT will be processed the next business day.
Singapore (Domestic Shipping)
Shipping Costs
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Shipping fee will be automatically calculated after you input your address
Delivery Time
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Estimated delivery: 5–10 business days after order processing.
Please allow 1–2 business days for order processing before your parcel is dispatched. During sale/holiday periods, dispatch and delivery times may be slightly extended.
International Shipping
ZéFir currently offers international shipping to over 200 countries, you may refer to Singapost for the estimated shipping fee and delivery lead time (varies by destination and parcel size/weight).
Duties & Taxes (International Orders)
For international orders, import duties, customs fees, and local sales taxes may apply, depending on the destination country. These charges are not included in the purchase price or shipping cost.
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The recipient is responsible for all applicable import duties and taxes.
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ZéFir is not liable for any delays or fees caused by customs clearance or third-party courier services.
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If a parcel is refused or unclaimed by the receiver, and returned to us (where possible), the return shipping fees and any related charges will be deducted from the refund. If the parcel is destroyed or abandoned by the courier or local authorities, no refund will be issued.
Shipping Updates & Tracking
You will receive email notifications at the following stages:
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Order confirmation
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Order is being packed
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Order has been shipped (including your tracking number and link)
If you created an account at checkout, you may also track your order from your ZéFir Account Dashboard.
If you have any questions about shipping, feel free to contact our team at [email protected]
